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IS THERE PARKING AVAILABLE?

Parking is free at The Follies. Please allow 10-15 minutes to park and walk to the visitor centre.

CAN I BRING MY DOG?

We love dogs and are normally allowed entry to the Follies but unfortunately they are not allowed on the Santa Safari trips.

WHAT IF THE WEATHER IS BAD?

The Santa Safari trips will continue to run unless we are extremely affected by adverse weather conditions. Should the trips be cancelled by Hawkstone Park, alternative dates will be offered or full refunds given.

ARE THERE TOILETS AVAILABLE?

We do have toilets including disabled toilet and baby changing facilities at the Visitor Centre. There are also toilets available on grotto hill.

HOW MANY SEATS ARE THERE IN EACH CAR?

Each car seats 6 people, if you book for less than 6 you will be sharing a car with another group.

If you have booked for more than 6 people then you will be split across multiple vehicles. One vehicle will be filled first then the remaining people will be in another vehicle - For example if you book for 9 there will be 6 in one car and 3 in another.

DO I NEED TO BRING A CAR SEAT WITH ME?

No unless your child is aged 12 months and below.

HOW LONG IS THE CAR JOURNEY?

The car journey from the visitor centre to the caves will take approximately 10 minutes.

HOW LONG DO I NEED TO ALLOW FOR THE TRIP?

You need to check in at least 15 minutes prior to your time slot and would need to allow an hour for the total trip.

WHERE DO I COME ON ARRIVAL?

The Santa Safari trips will all run from Hawkstone Park Follies. Please park in the car park at the follies on arrival and you will need to walk to the visitor centre to check in.

ARE THERE ANY DISCOUNTED RATES FOR ACCOMMODATION?

Yes we do the rates are as follows:

Classic Room: £89.00 per room based on two adults sharing

Classic Superior Room: £99.00 per room based on two people sharing

Suite: £129.00 per room based on two people sharing

Children are charged at an additional £15.00 each and included breakfast.

WILL THE CAFÉ BE OPEN IN THE FOLLIES?

Yes the café will be open and you will be able to purchase light snacks and drinks.

CAN I BOOK A MEAL IN THE HOTEL?

You can book a 2 course festive menu at the hotel, adults are charged at £16.00 per person and children are charged at £9.00 per person. To book please call the hotel on 01948 841700 or visit  https://www.opentable.com/r/1792-bar-and-grill-shrewsbury?p=2&sd=2018-07-06%2019%3A00

DO INFANTS RECEIVE A PRESENT?

Yes all children receive a present.

IS THE EVENT SUITABLE FOR WHEELCHAIRS & BUGGIES?

Unfortunately due to the nature of the caves wheelchairs and buggies would not be able to access the grotto. This is due to the terrain, steps, bridges and inclines.